"Legally, I don’t have to do repairs if someone is not paying rent. But morally, that isn’t right. Plus, it makes business sense to do repairs: Am I going to get people to stay if I don't do repairs? Are people going to try to pay off their rent if I don’t do repairs? No!"
- Our Vision
- Our Approach
- Explore the Research
- Insight Summary
- Exploratory Fieldwork
- 1. Tenants Renting During COVID-19
- 2. Landlords Leasing During COVID-19
- 3. Mothers Rethinking Work During COVID-19
- Focused Fieldwork
- 4. Small Landlords Leasing During COVID-19
- 5. Designing Technology for Non-English Speakers
- 6. Homeowners in 100-year Floodplain or Floodway
- 7. Homeowners Surviving Multiple Natural Disasters
- Program Feedback
- 8. Reactions to Harris County COVID Relief Fund
- 9. Building Large-scale Rental Assistance Programs
- Systems Review
- 10. Building a Homebuying Decision Making Tool
- 11. Building Human-centered Intake Applications